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Plixo Documentation

Guidance for onboarding, billing administration, troubleshooting, and production operations.

CFO / Viewer Guide

Last Updated: 2025-12-02 10:22 UTC

Personas: CFO / Executive Viewer

What you'll learn

  • Navigate the CFO dashboard to monitor working capital impact.
  • Export board-ready reports and subscribe to weekly summaries.
  • Understand health indicators and degraded states that need escalation.

Step-by-step

  1. Review the CFO dashboard.
    • Open Dashboards -> CFO Overview to view DSO trend, total AR balance, recovery velocity, and dispute cycle time.
    • Hover on any tile to see the contributing segments; click through to investigate outliers.
  2. Download shareable summaries.
    • Use the Export -> PDF action to generate a board-ready snapshot that includes KPIs, top past-due accounts, and open disputes.
    • Schedule automated delivery to your email by subscribing to the Weekly Executive Summary at the top right of the dashboard.
  3. Monitor health alerts.
    • The banner at the top of the dashboard surfaces degraded states (e.g., "Stripe connector paused" or "Email deliverability warning").
    • Click the alert to view remediation steps and notify the Controller if immediate action is required.

Success checks

  • You can explain week-over-week DSO movement with supporting metrics from the dashboard.
  • Board decks include the exported PDF without additional manual editing.
  • Degraded alerts are acknowledged within 24 hours and routed to the Controller for follow-up.

Common pitfalls

  • Relying only on email summaries. Visit the dashboard weekly to investigate drill-downs and emerging risks.
  • Ignoring degraded warnings. A paused connector means Autopilot cannot reconcile payments--loop in the Controller immediately.
  • Exporting stale data. Refresh the dashboard before exporting so updates from the latest sync are captured.

Changelog

2025.10
  • Ops console readiness dashboard
  • Maintenance toggle + cron pause commands
  • Docs portal initial release
2025.09
  • Deliverability warmup scheduler
  • Cash App Assist enhancements