Audit & Exports
Last Updated: 2025-12-02 10:22 UTC
Personas: Controller / Legal / Compliance
What you'll learn
- Understand what Plixo records in the audit trail.
- Export activity logs and metrics securely.
- Handle sensitive data while staying compliant.
Step-by-step
- Review the audit log.
- Navigate to Admin → Audit Log to view chronological records of sends, approvals, policy changes, promises, disputes, and connector updates.
- Filter by user, action type, or date range to isolate specific events.
- Export audit trails.
- Generate CSV exports for legal reviews or compliance audits. Exports include timestamps, actors, and metadata such as affected invoice IDs.
- Use PDF exports when sharing with external parties who should not receive raw data.
- Download metrics packages.
- Create scheduled exports for KPI snapshots (DSO, coverage, dispute cycle time) to feed your BI tools.
- Store exports in a secure location (encrypted drive or approved document system).
- Handle PII responsibly.
- Limit distribution of exports containing customer contact details.
- Delete files when no longer needed and follow your company's data retention policy.
Success checks
- Audit exports can be produced within minutes during reviews.
- Compliance teams trust Plixo records as the source of truth for approvals and correspondence.
- Sensitive exports are stored and shared in accordance with your security policy.
Common pitfalls
- Exporting to unsecured locations. Always use approved storage systems.
- Sharing more data than necessary. Redact or limit columns when external auditors need partial views.
- Forgetting to schedule recurring exports. Automate reporting to avoid manual work each month.
Related pages
- Next step: Security & Compliance Overview
- Legal Guide
- Support